Platform Connections degraded
Affected components:
- API
- Web App
- Web App (Legacy)
Timeline:
–
Incident updates:
-
Resolved
The platform is stable and has returned to normal. Typing/presence indicators remain disabled for now.
-
Monitoring
We've implemented a fix to the original issue and have temporarily disabled typing/presence events again as people flood back online. They will be re-enabled shortly.
-
Identified
We've identified the issue related to our internal VPN and rolled out a fix.
-
Investigating
We are investigating this issue