Events server reconnect loop
Affected components:
- Web App
- Web App (Legacy)
- API
Timeline:
–
Incident updates:
-
Resolved
This issue has been resolved. Presence events remain disabled for now.
-
Investigating
The fix did not fix what it should've fixed. We're looking into alternative fixes to apply a proper fix that will fix what wasn't fixed.
-
Identified
We've temporarily disabled presence and typing events while the fix processes.
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Identified
We've identified the problem and are rolling out a fix.